Contact Us

Our customer service department is dedicated to assisting every client during our established business hours. We are available by telephone from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday. During these hours, our support representatives are prepared to answer questions, address concerns, and provide detailed information about our products and services. We aim to make each interaction clear, helpful, and solution-oriented. Any inquiries received outside of these hours, including those submitted on weekends or recognized holidays, will be responded to on the next business day once our office reopens. This schedule allows us to give each request the proper time and attention it requires.

Customers who prefer speaking directly with a representative may call us at (626) 885-3716. When you dial this number during our operating hours, you will be connected with a knowledgeable member of our support team. Our staff is trained to provide thorough guidance, whether you need assistance with a purchase, clarification about a product feature, help navigating an order, or support with any other service-related matter. We strive to handle every call professionally and efficiently, ensuring that your concerns are addressed as quickly as possible while maintaining a courteous and respectful approach.

For those who find email communication more convenient, we also offer assistance through ritualcofficial@outlook.com. Email support is an excellent option for customers who wish to provide detailed descriptions, attach relevant documentation, or outline specific questions that may require comprehensive responses. Our team reviews incoming messages regularly throughout business hours and works diligently to provide complete and accurate replies. While emails sent outside our normal schedule will not receive immediate responses, they will be carefully reviewed and answered on the following business day. We are committed to maintaining timely communication and keeping customers informed throughout the process.

We recognize that reliable and accessible customer support plays a vital role in building trust and ensuring satisfaction. For this reason, our representatives are trained to manage a wide range of inquiries, including product information requests, order updates, account-related concerns, and general service guidance. Each interaction is handled with attention to detail and a genuine commitment to resolving issues effectively. Our goal is not only to provide answers but also to create a supportive and positive experience for every individual who contacts us.

By maintaining consistent service hours and offering multiple contact methods, we make it easier for customers to reach us in the way that best suits their preferences. Whether you choose to call or send an email, you can expect professionalism, clarity, and a helpful attitude from our team. Although we are unable to provide live assistance outside of our standard business hours, we ensure that all messages received during those times are prioritized once operations resume.

We sincerely appreciate your understanding regarding our response times outside of regular working hours. Our commitment remains focused on delivering dependable and attentive support to all customers. Every inquiry is important to us, and we are dedicated to making sure you feel acknowledged, supported, and valued whenever you reach out.